![]() All users will likely have access to the fix release by the end of October. The fix for this issue has been fully released with Drive for desktop version 52 as of October 27th, 2021.Ī version containing the fix is currently rolling out in production. * Windows: Shift+Right Click > Refresh folder Some Shared Drive files and folders are not appearing in Google Drive for Desktop Some Shared Drive files and folders are not appearing in Google Drive for Desktop.ģ. Please review the details below to confirm that we've correctly identified your issue - Some Shared Drive files and folders are not appearing in Google Drive for Desktop: Your Case #43810779 for has been updated.Ĭase Subject: Google Drive syncing issues and missing contentsĪfter reviewing the information you provided, we believe that you may have been affected by an issue that has already been resolved. Shiva put me on a list to receive updates. ![]() Shiva said that Apple is actively working on resolving the problem with updates every couple of hours and that the solution was anticipated by March 5th. Apparently, Apple changed the file path for files that were being synced to Google Drive ( or something along those lines - ). This is the information I provided after being told that by Google Apple was diligently working to resolve the problem.ĭuring the call with Shiva on Friday, March 3rd, Shiva said that this issue we are having is a known issue and that Apple is involved. I have now opened my fourth ticket with Google. This situation is a huge problem for me and my company. I'm so tired of spending so much money and being dependent on these systems that then stop working! I sure wish Apple and Google would get it together. Thanks very much for your input on this problem. If I click on "Shared Folder" will that STOP the Mirroring and will I then be just Streaming?Īgain, I DO want to Mirror all files on the iMac. When I tried your solution, MagpiesMike, of going to Get Info on My Drive, the Drive folder has a SLASH through the Cloud icon folder. Trying to run (launch) a business, losing files, wasting so much time and losing money. I have literally spent dozens of hours over the past few weeks, and I am going crazy with this. Apple tech support OF COURSE said it was a GOOGLE problem, and to call Google. I've managed to talk to a live human being at Google support for Google Workspace they tried several times, with no solutions. New files and folders that I work on during the day may or MAY NOT make it into the duplicate "My Drive" folder!! And.if I Save, Create, or Download a file to my Finder / My Drive, it does NOT show up on the browser version of my Google Drive(s). "My Drive (account name)" is then duplicated to: My Drive (account name) (1)" Recently, however, I am getting DUPLICATE "My Drive" files on my iMac Finder (HD / Users / My User Name / My Drive). I DO want to MIRROR all three accounts (not stream) on the desktop iMac because I simply do not want my work all in the google cloud and my 4TB hard drive on the desktop is plenty of storage space. I work primarily on my desktop iMac, but I am using Google Drive for Desktop so that I can access my accounts on my MacBook Pro when I travel (which I do a lot). ![]() I have been having this problem for weeks. Thanks to this communities support on this topic. Is there any detailed documentation on the function of Drive for desktop for users? We only found out about the copy v.Is there any additional documentation on the change that we are missing?. ![]()
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